All Sabco Packaging orders are sent from our warehouse in Nuneaton with DPD. This page explains dispatch times, delivery charges and what to do if anything goes wrong.
Dispatch times
- Most in-stock orders are dispatched the same or next working day.
- We dispatch Monday to Friday. Orders are not dispatched or delivered on weekends or UK bank holidays.
- Some products may need extra dispatch time. If your order is affected by a significant delay, we will contact you.
- You will receive an order confirmation email as soon as your order is placed.
Delivery charges
Delivery charges are shown excluding VAT. VAT at 20% is added at checkout.
| Area | Service | Charge (ex VAT) |
|---|---|---|
| Mainland UK | DPD Next Working Day | £7.99 per order. FREE on orders over £75 ex VAT |
| Scottish Highlands | DPD, 2 to 5 working days | £29.99 per order |
| Scottish Islands, Northern Ireland, Isle of Man, Channel Islands and Isles of Scilly | DPD, 2 to 5 working days | £29.99 per order |
Free delivery over £75 applies to Mainland UK addresses only.
Scottish Highlands postcodes: FK17 to FK21, IV1 to IV39, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA40 (except PA38), PH19 to PH26, PH30 to PH41, PH49 and PH50.
Scottish Islands, Northern Ireland, Isle of Man, Channel Islands and Isles of Scilly postcodes: BT, GY, HS, IM, JE, ZE, IV40 to IV51, IV55 and IV56, KA27 and KA28, KW15 to KW17, PA20, PA38, PA41 to PA49, PA60 to PA78, PH42 to PH44 and TR21 to TR25.
Larger orders to the Highlands and islands: the charges above cover one box. DPD charges these areas per box, so orders that need more than one box are charged £29.99 + VAT for each extra box. We will contact you before dispatch to confirm the extra charge.
Tracking your order
Once your order has been dispatched you will receive a confirmation email with your tracking number. Tracking is usually active within 24 hours.
Damaged or missing deliveries
If anything arrives damaged, or your parcel has not arrived, email us at info@sabcopackaging.co.uk within 48 hours of the delivery date with your order number and, for damage, photos of the items and the packaging. We will replace the items or refund you. Please keep the damaged items and packaging until we have resolved it. You do not need to contact DPD yourself.
Delivery delays
Occasionally deliveries are delayed by things outside our control, such as severe weather or courier disruption. If there is a significant delay with your order, we will let you know by email or phone.
Where we deliver
We deliver to UK addresses only. We cannot deliver to PO Boxes, so please give a physical delivery address.
Returns
For returns and refunds, see our Return and Replacement Policy. Any questions, email info@sabcopackaging.co.uk.